Customer Centred Care
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we will put you the customer at the centre of all aspects of our practice we will strive to provide a health SERVICE
General Practitioner Consultations
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Gp consultations will be booked at 10 minute intervals giving you ample time to discuss your health care with our staff
Home Visiting
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Home visits for those who are truly housebound or whose medical condition prevents them from leaving home will sill be provided
Nurse Visiting
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Community nursing staff will continue to provide packages of care for those patients who require it.
Acute packages of nursing/ physiotherapy and occcupational therapy may also be available via the 'CART' team
Acute Care
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Acute consultations will be provided by our Doctors and also by our specialised Nurse Prescribers
Chronic Disease Management
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This wil continue to be available from our practice nursing staff. We will adhere to National Guidlines and implement Best Pratice.
Extended Opening Hours
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Initially opening hours will be the same. We will work to increase these to offer an 8am-8pm opening Monday-Friday
Weekend Opening
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We will commence Saturday morning surgeries at all practices within 6 months of acquisition.
Directly Enhanced Services
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• Improved access
• Minor Surgery
• Flu & Pneumococcal Vaccination
• Childhood immunisation below 2 years
• Pre-school boosters below 5 years
• Practice based commissioning
• Choose and Book
Nationally Enhanced Services
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We will implement these specialised services across our Group ( not necessarily in every practice) but they will be available to all our customers.
• Coil fits
• Anticoagulation Clinics
• Advanced access ( increased opening hours)
• Alcohol misuse
• Patients with depression
• Drug misuse
• Care of the homeless
• Sexual Health services
• Multiple Sclerosis Patients
• Near Patient Testing
• Specialised Minor Surgery
Locally Enhanced Services
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these vary across PCTs and we will work closely with the PCT to deliver those services which are most needed by our communities.